A Capture & Access infrastructure to instrument qualitative HCI evaluations

Abstract

Registering, indexing and retrieving analysis activities on empirical data is a practical and conceptual challenge in qualitative research. The publication of analytical procedures and interpretation processes is a critical requirement for external researchers and other stakeholders to accept or refute qualitative analysis results, thereby promoting its reliability. In this paper, we present a case study using a Capture & Access infrastructure to instrument qualitative HCI evaluation activities. We present the documentation of two evaluation tasks, where experts used Semiotic Engineering methods and had their activities captured and made available in hypermedia documents. In conclusion, we highlight the value of the proposed technology as a tool for qualitative research and propose a number of items for a future work agenda in this field.