Intelligent call routing: Optimizing contact center throughput
- Abbas Raza Ali
- 2011
- KDD 2011
Publications
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20 results at KDD 2011
Latent graphical models for quantifying and predicting patent quality
- Yan Liu
- Pei-Yun Hseuh
- et al.
- 2011
- KDD 2011
Discovering highly reliable subgraphs in uncertain graphs
- Ruoming Jin
- Lin Liu
- et al.
- 2011
- KDD 2011
GBASE: A Scalable and general graph management system
- U. Kang
- Hanghang Tong
- et al.
- 2011
- KDD 2011
On dynamic data-driven selection of sensor streams
- Charu C. Aggarwal
- Yan Xie
- et al.
- 2011
- KDD 2011
Diversity in ranking via resistive graph centers
- Avinava Dubey
- Soumen Chakrabarti
- et al.
- 2011
- KDD 2011
Improving predictions using aggregate information
- 2011
- KDD 2011
Toward personalized care management of patients at risk- The diabetes case study
- Hani Neuvirth
- Michal Ozery-Flato
- et al.
- 2011
- KDD 2011
Activity analysis based on low sample rate smart meters
- Feng Chen
- Jing Dai
- et al.
- 2011
- KDD 2011
Discovering shakers from evolving entities via cascading graph inference
- Xiaoxiao Shi
- Wei Fan
- et al.
- 2011
- KDD 2011