Client touchpoint modeling making the invisible visible within IT service delivery organizations
- Joe Bolinger
- Aqueasha Martin
- et al.
- 2011
- SRII 2011
Publications
Date
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35 results at SRII 2011
Determining value co-creation opportunity in B2B services
- Karuna P. Joshi
- Murthy Chebiyyam
- 2011
- SRII 2011
A new model of accelerating service innovation with Sensor-Cloud Infrastructure
- Madoka Yuriyama
- Takayuki Kushida
- et al.
- 2011
- SRII 2011
Server hunt: Using enterprise social networks for knowledge discovery in IT Inventory Management
- Polychronis Ypodimatopoulos
- Maja Vukovic
- et al.
- 2011
- SRII 2011
Evolution of service quality and some implications on computer science research
- Anshu N. Jain
- 2011
- SRII 2011
ICT enabled Smart Rural Aggregation Platform
- Piyush Maheshwari
- Shalini Kapoor
- et al.
- 2011
- SRII 2011
BioMIMS - SOA platform for research of rare hereditary diseases
- Alexander Melament
- Yardena Peres
- et al.
- 2011
- SRII 2011
Towards effective business process availability management
- Rama Akkiraju
- Debarun Bhattacharjya
- et al.
- 2011
- SRII 2011
When are calories like furniture? Modeling service systems to improve health
- Melissa Cefkin
- Cheryl A. Kieliszewski
- et al.
- 2011
- SRII 2011
Agility of enterprise operations across distributed organizations: A model of cross enterprise collaboration
- Daniel Oppenheim
- Saeed Bagheri
- et al.
- 2011
- SRII 2011