Simultaneously improving CSAT and profit in a retail banking organizationSameep MehtaUllas Nambiaret al.2011CIKM 2011
Discovering customer intent in real-time for streamlining service desk conversationsUllas NambiarTanveer Faruquieet al.2011CIKM 2011
Labeling Unlabeled Data using Cross-Language Guided ClusteringSachindra JoshiDanish Contractoret al.2011IJCNLP 2011
Handling Noisy queries in cross language FAQ retrievalDanish ContractorGovind Kothariet al.2010EMNLP 2010
Automatically extracting dialog models from conversation transcriptsSumit NegiSachindra Joshiet al.2009ICDM 2009
Unsupervised learning of multilingual Short Message Service (SMS) dialect from noisy examplesSreangsu AcharyyaSumit Negiet al.2008AND 2008
A bag of paths model for measuring structural similarity in Web documentsSachindra JoshiNeeraj Agrawalet al.2003KDD 2003
First Workshop on Content Understanding and Generation for E-commerceSumit NegiManisha Vermaet al.2022KDD 2022
Smarter learning content management using the Learning Content HubDanish ContractorSumit Negiet al.2015IBM J. Res. Dev