“Today we talk to the machine” - Unveiling data for providing micro-credit loans using conversational systemsHeloisa Caroline de Souza Pereira CandelloEmilio Ashton Vital Brazilet al.2022NeurIPS 2022
Unveiling Practices of Customer Service content curators of ConversationalAgentsHeloisa Caroline de Souza Pereira CandelloClaudio Santos Pinhanezet al.2022CSCW 2022
How can AI leverage alternative criteria and suggest a better way to measure credit worthiness and economic growth'Heloisa CandelloMarcelo Graveet al.2022CUI 2022
A User Interface with Taxonomy Features for Content Curators of ChatbotsMauro Carlos PichilianiHeloisa Caroline de Souza Pereira Candelloet al.2022HCII 2022
‘SIGuiendo’ Each Other StepsHeloisa Caroline de Souza Pereira CandelloAdriana Vivacquaet al.2022CHI 2022
Platformisation of Digital Financial Services (DFS): The Journey of DFS in the Global North and Global SouthPranjal JainAlex Jordan Blandinet al.2022CHI EA 2022
Bringing “conscious” access to micro-credit by enhancing non-traditional financial practices with AI in the Global SouthHeloisa Caroline de Souza Pereira CandelloMarcelo Carpinette Graveet al.2021NeurIPS 2021
Teaching Conversational Robots in a Museum Exhibition with Interactive SurfacesHeloisa CandelloMauro Pichilianiet al.2021ISS 2021