Banking intelligence: Application of data warehouse in bank operations

Abstract

Along with the development of information technology, business intelligence plays an important role in the bank operation process. Bank Intelligence is a method of storing and presenting key bank business data so that anyone in the bank can quickly and easily ask questions of accurate and timely data. In a bank network, hundreds of millions of customer data records are generated daily. The growing competition and increased speed of business changes has dramatically shown the need for bank intelligence. In this paper, we propose an data warehouse based bank intelligence framework and implementation. Specifically, we introduce the application of data warehouse in the analysis of bank customer data and bank branch data. This paper also summarizes experiences and results of applying this this solution into real-world applications. Our results has revealed the simplicity and power of OLAP-based solutions to scalable bank intelligence. ©2008 IEEE.