Maja Vukovic, Jim Laredo, et al.
IM 2013
The increasing popularity of chatbots as virtual assistants has lead to many organizations releasing If-This-Then-That frameworks to engineer such chatbots. However, these frameworks often result in inflexible and difficult-to-maintain chatbots. This paper outlines a high-level conceptual framework for realizing flexible chatbots founded upon agent-oriented abstractions: goals, plans, and commitments.
Maja Vukovic, Jim Laredo, et al.
IM 2013
Maja Vukovic, Sriram Rajagopal
NOMS 2014
Supreet Mandala, Maja Vukovic, et al.
SCC 2012
Michael Nidd, Kun Bai, et al.
IM 2015